Am I required to return a defective item I received?
At this time, we do not have policies in place for product returns. There is no need to return the damaged item you received to obtain a refund or replacement.
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If your item is defective or not as described, kindly send us clear images demonstrating the damage in an email to support@personalhouse.com. Upon reviewing your request, Personal House representatives will propose...
To request an exchange for a different product, please reach out to us at support@personalhouse.com. Please note that our products are custom-made; we do not offer exchanges or refunds unless...
My husband loved his “cat” hoodie!