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Privacy Policy

Types of Information Collected

We collect two categories of information: personal data and non-personal data.

  • Personal Data: When you register on our site, place an order, subscribe to our newsletter, participate in surveys or contests, or complete a form, we collect personal data from you. This data may consist of your name, email address, postal address, phone number, and payment details.
  • Non-Personal Data: We gather non-personal data, such as your IP address, browser type, operating system, and the pages you visit on our site. This information helps us enhance our website's performance and user experience.

Utilization of Your Information

We utilize your private data for an array of reasons, including:

  • Processing and completing your orders
  • Providing order updates, promotional content, and customized offers
  • Enhancing our website, products, and services based on your input
  • Addressing customer service inquiries and support requirements
  • Managing site features such as contests, promotions, and surveys
  • Confirming your identity and preventing fraudulent activities

We may also use your non-personal data to examine trends, collect demographic information, and optimize the overall functionality of our website.

Sharing and Disclosure of Information

We do not sell, exchange, or transfer your personal data to third parties without your permission. Nevertheless, we might share your information with reliable third parties who assist us in operating our website, conducting our business, or providing services to you, provided they commit to maintaining the confidentiality of your information. These third parties can include payment processors, marketing collaborators, and shipping providers.
We may also reveal your personal data if mandated by law, to enforce our site policies, or to safeguard our rights, property, or safety, as well as that of others.

Safeguarding Your Information

We are serious about your privacy and implement various security measures to preserve the integrity of your personal data. These measures encompass secure servers, encrypted data transmission, and regular security updates. Although we endeavor to protect your information, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

Cookies and Additional Tracking Technologies

To improve your experience on our website, we employ cookies and other tracking technologies. Cookies are small files that a website or its service provider transfers to your computer's hard drive via your web browser, allowing the site to recognize your browser and recall certain information. You can opt to disable cookies through your browser settings; however, doing so may restrict some features of our website.

Links and Services from Third Parties

Our website might feature links to other websites as well as third-party services. We are not accountable for the content, privacy practices, or data handling policies of these sites and services. We encourage you to review the privacy policies of any site or service you interact with.

Privacy of Children

Our website is not designed for children below the age of 13, and we do not intentionally collect personal data from children under 13. If we become aware of such data collection, we will take appropriate action to promptly delete it.

Modifications to Our Privacy Policy

Occasionally, we may revise these Privacy Policy to accommodate changes in our practices or applicable laws. Any changes will be posted on this page, and your ongoing use of our website following such updates indicates your acceptance of those changes. We encourage you to regularly review our Privacy Policy to stay informed about any modifications and to better understand how we protect and manage the information we collect.

Your Rights and Choices

You have the right to access, correct, or remove your personal information that we have on file for you. To exercise these rights or to request information about our privacy practices, you can contact us through the contact information provided on our website. Additionally, you may opt out of receiving promotional emails or newsletters by following the unsubscribe instructions included in each communication.

International Data Transfers

As a US-based e-commerce company, we primarily process and store your personal information in the United States. If you are located outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country of residence. By using our website and services, you consent to such transfers and processing.

Data Retention

We keep your personal information only for as long as it is required to complete the purposes for which it was acquired, to comply with legal and regulatory requirements, or to resolve disputes. Once the retention period expires, we will securely delete or anonymize your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please feel free to contact us by e-mail at support@personalhouse.com or by mail using the details provided below:

Capital Office Park, 6301 Ivy Ln, Greenbelt, MD 20770.

We are committed to addressing your inquiries and resolving any issues you may have about your privacy.
By using Personal House's website and services, you acknowledge and agree to our Privacy Policy. We appreciate your trust in us and are dedicated to safeguarding your personal information.

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