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Customer reviews of Personalized Anniversary Gifts
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4 of 4 Reviews
Feature
Penelope Corby
I got a bit scared as I read so many bad reviews about this company, but they messaged me with reassurance, and I received my lovely product. It was a gift for my boyfriend and he loved it too
Mia Murray
Nice little token gift for a loved one
Anonymous
This product is beautiful, and the delivery is fast
Anonymous
This product is good, and the delivery is fast.
Personalized Anniversary Gifts FAQs
I forgot to apply a discount code when ordering. What should I do?
You can cancel the order and redo it with the discount code. For additional help, contact customer service.
Can I exchange my order if it is defective?
If the item you order arrives damaged or with errors in the designs due to our printer and you provide
photo or video evidence
, we'll
remake
and
ship
a new mug to you at
no extra cost
.
The Tracking Says My Package Was Delivered, But I Haven't Received It. What Should I Do?
Wait 1-2 days, as the package might be at the
local post office
or
hidden around your property
by the delivery person to prevent theft. You can also check with your
neighbors
as well. Meanwhile, you can
contact the shipping carrier
for help. If you still haven't received it after
1-2 days
, please reach out to
Personal House
for further assistance.
Can I change my custom options after payment?
Yes, you can. However, any design changes after payment must be communicated to the Customer Service (CS) team within 2 hours of completing your purchase. In your contact email, please clearly state the order code and the specific information you want to change, along with any illustrative images if applicable.
For example, if you want to change the hair color in the design, your email should include:
- The bill of lading code
- The new hair color information
- A hair color photo (referenced from the website's preview section)
Does Personal House Offer Special Gift Wrapping?
Personal House only provides
standard packaging
to ensure the safe delivery of your items. We do
not
have custom gift wrapping services at the moment.