I haven't received an order confirmation email. What steps should I take?
If you haven't received an order confirmation email after placing an order, consider taking the following actions:
- Inspect your spam or junk folder: Order confirmation emails may occasionally be filtered into your spam or junk folder, so examine those folders to see if the email was delivered there instead of your inbox.
- Confirm your email address: Ensure that the email address you entered during the checkout process is accurate and spelled correctly. If the email address is incorrect, you might not receive the order confirmation email.
- Allow additional time: Order confirmation emails can sometimes take a while to arrive, particularly during high volume periods or technical issues. Wait a few hours or a day to see if the email is delivered.
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If you haven't received an order confirmation email after placing an order, consider taking the following actions:
- Inspect your spam or junk folder: Order confirmation emails may occasionally be filtered into your spam or junk folder, so examine those folders to see if the email was delivered there instead of your inbox.
- Confirm your email address: Ensure that the email address you entered during the checkout process is accurate and spelled correctly. If the email address is incorrect, you might not receive the order confirmation email.
- Allow additional time: Order confirmation emails can sometimes take a while to arrive, particularly during high volume periods or technical issues. Wait a few hours or a day to see if the email is delivered.